Terms of Service

1. Service Scope and Definitions

The Site provides information, educational resources, including text guides and YouTube-embedded video guides, and the ability to purchase licenses for the Cookiedad plugin, a technology tool designed to help with privacy and cookie compliance.

• Site: www.cookiedad.net and all of its subpages.
• Software or Plugin: the Cookiedad WordPress plugin, including any updates.
• User: anyone who browses the site or uses the free resources.
• Customer: the user who purchases a Premium license through the Merchant of Record.

2. Educational Resources and Third-Party Content

The Site includes guides and multimedia content intended to support users in the use of the Plugin.

• Video Guides: video guides are hosted on third-party platforms, such as YouTube. Use of that content is also subject to the terms of service of the video hosting provider.
• Informational Nature: all content is provided for informational and illustrative purposes only and does not constitute legal advice or specific technical advice for the user's website.

3. License of Use (Integrated EULA)

By purchasing or downloading the Software, you receive a non-exclusive, revocable, limited license based on the selected plan.

• Restrictions: reverse engineering, decompilation, and disassembly of the code are prohibited.
• Ownership: Cookiedad remains the sole owner of the intellectual property. Removing trademarks, copyright links, or proprietary notices from the software is strictly prohibited.
• Use of the Brand: using the "Cookiedad" name or logo without written authorization is prohibited.

4. Purchases and Merchant of Record (Freemius)

To ensure secure and globally compliant checkout and tax handling, purchases and license management are processed by Freemius, Inc., acting as Merchant of Record (MoR).

• Sales Contract: by making a purchase, the user enters into a sales contract directly with Freemius Inc. and accepts the related Terms and Privacy Policy of Freemius.
• Tax Handling: Freemius is responsible for calculating and remitting taxes, including VAT, based on the customer's tax residence.
• Technical Support: although the sale is processed through Freemius, technical support related to the plugin remains the sole responsibility of the Cookiedad team.

5. Payments, Renewals and Refunds

• Subscriptions: Premium plans renew automatically at the end of the selected billing period, monthly or yearly, unless canceled through the user dashboard or the Freemius portal.
• Refund Policy: we offer a 30-day money-back guarantee from the original purchase date. To request a refund, the user must contact support and demonstrate that technical issues could not be resolved.

6. Right of Withdrawal

Under article 59 of the Italian Consumer Code and the rules on digital content supplied without a physical medium, the user expressly accepts that by starting the plugin download or activating the license, the 14-day withdrawal right is waived. Performance of the contract begins immediately after payment to allow instant access to premium features.

7. No Legal Advice and Limitation of Liability

This section represents the core of our legal protection framework.

• No Guarantee of Compliance: Cookiedad is a technology tool designed to help users manage consent, but it does not guarantee immunity from regulatory fines or penalties.
• User Responsibility: final configuration, the accuracy of cookie descriptions, and verification of compliance with local laws, including GDPR and CCPA, remain solely the responsibility of the website owner.
• Damages: Cookiedad will not be liable for direct or indirect damages or administrative penalties resulting from the use of, or inability to use, the plugin. Total financial liability is limited to the amount actually paid by the user in the previous 12 months.

8. User Account and Security

The user is responsible for maintaining the confidentiality of account credentials and for all activity carried out through the account. Cookiedad reserves the right to suspend or close accounts in cases of serious breaches of these Terms or harmful activity affecting the platform.

9. Privacy and Data Processing (GDPR)

• Roles: the User acts as Data Controller for visitor data, while Cookiedad acts as Data Processor for data stored on its own servers.
• DPA: use of the Software implies acceptance of our Data Processing Agreement, which defines the security measures adopted to protect consent logs.

10. Governing Law and Jurisdiction

• Governing Law: these Terms are governed by the laws of Italy.
• Business Users (B2B): any dispute relating to the interpretation or execution of these Terms between the Provider and users acting in the course of business or professional activity shall fall under the exclusive jurisdiction of the Court of [insert your city, for example Milan or Rome].
• Consumers (B2C): users qualifying as consumers benefit from the mandatory protections provided by the laws of their country of residence, in accordance with international and EU rules, including the Rome I Regulation where applicable.
• Online Dispute Resolution (ODR): in accordance with EU rules, consumers resident in Europe may use the European Commission's online dispute resolution platform, available at http://ec.europa.eu/consumers/odr/.